SAVE 10% with code SIP10 🌴💛   Shop now

Shop Aperol Spritz Poster 🍹  Learn more

Help & FAQs

FAQs

Product Details

What can I expect from your unframed art prints?

Our unframed art prints are printed on gallery-grade image print paper, ensuring vibrant colors, sharp details, and a robust weight. Moreover, these prints are guaranteed not to fade for up to 100 years and have a refined matte finish with minimal light reflection.

Tell me more about your framed art prints.

Our framed art prints come in sizes of 12x18in or a larger 12x24in, housed in a black frame with a thickness of 1.9cm.

The frame is crafted from renewable Ayous wood from sustainable forests. The print is on premium 189 g/m² matte paper and is protected by Acrylite glass. They come ready-to-hang. However, please be aware that due to production tolerances, up to 10mm per side may be obscured when framing.

Digital Downloads

What exactly do I get with a digital download purchase?

With a digital download purchase, you'll receive 5 high-resolution .JPEG files via email within 12 hours. 📥

These files are tailored to popular aspect ratios and can be printed in a range of sizes, from 4x5" up to 24x36", depending on the ratio.

How should I use the digital downloads?

Once you've downloaded the .JPEG files, you can print them at home or a local print shop. After printing, frame them to add a creative touch to your home.

Remember, the digital downloads are for personal use only and should not be reproduced or resold in any form.

Are there any considerations when printing the digital downloads?

Usually you are good to go! But sometimes colors may vary based on your screen's resolution. The print results might also differ based on your screen/monitor resolution, printer type, and paper type (e.g., laser vs. ink-jet).

Ordering

Can I cancel my order?

We understand that minds change! However, once an order is placed, we can't alter or cancel it. We aim to offer a cancellation window in the future. If the item(s) don't meet your expectations, you can exchange or return them. Domestic return shipping is free.

What if I want to speak to someone?

We're here to help! Contact us with any questions, concerns, or feedback. We'll get back to you within 48 hours.

Shipping

How long will it take to receive my order?

Every SipCircle poster is individually crafted upon your order. While it takes 1-3 days to ensure the print is perfect, this method helps us minimize production waste. It's an approach that’s both eco-friendly and tailored just for you.

Estimated Delivery Times:

Germany: 3–5 business days.
Europe: 6–14 business days.
USA: 3–8 business days.
International: 10–20 business days.

What countries do you ship to?

We print and ship from Berlin, Germany for domestic orders. For orders from the US and EU, we collaborate with printing and fulfillment companies.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.